CUSTOMERS FAQ
WHAT AREAS DO YOU COLLECT IN?
WE COLLECT IN EVERY AREA OF PRINCE GEORGE AND BEYOND. WE EVEN COLLECT IN BLACKBURN, BEAVERLY, CONNAUGHT HILL, CHIEF LAKE ROAD AND MORE.
HOW DOES "SINGLE STREAM" RECYCLING WORK?
THERE IS NO NEED TO SORT YOUR RECYCLING. WHEN YOU SIGN UP WITH US, YOU ARE PROVIDED WITH A LARGE WHITE, HEAVY DUTY, HIGHLY DURABLE BAG. FEEL FREE TO PUT YOUR PAPER, PLASTIC, CARDBOARD, GLASS AND ALUMINUM INTO THE BAG TOGETHER, IT IS ALL SORTED FOR YOUR CONVENIENCE.
CAN I USE MY OWN CONTAINER?
ABSOLUTELY. WE JUST ASK THAT YOU USE OUR BAG INSIDE SO IT IS EASIER ON PICKUP DAY.
CAN I PUT OUT MORE ON COLLECTION DAY THAN THE BAG HOLDS?
YOU ARE MORE THAN WELCOME TO PUT OUT AS MUCH RECYCLING AS YOU HAVE. WE DO HOWEVER ONLY PROVIDE ONE BAG AND ASK THAT YOU USE YOUR OWN IF YOU HAVE MORE. WE ASK THAT MONTHLY CUSTOMERS ONLY FILL THE BAG THEY ARE PROVIDED WITH HOWEVER.
WHAT IS MONTHLY SERVICE FOR?
MONTHLY SERVICE IS PROVIDED FOR THOSE CUSTOMERS WHO HAVE NO NEED FOR A BI-WEEKLY SERVICE. FOR EXAMPLE SINGLES, OR THOSE WHO LIVE IN APARTMENTS.
HOW DO I PAY MY BILL?
YOU CAN EITHER PAY BY CLICKING ON THE "PAY FEES" LINK ON OUR WEBSITE OR BY CASH OR CHEQUE WHICH CAN BE LEFT IN YOUR MAILBOX ON PICKUP DAY.
YOU CAN ALSO MAIL A CHEQUE TO: 1171 LIMESTONE CR. PG, BC V2M 4Z5
WHERE DOES THE RECYCLING GO?
CURRENTLY WE ARE WORKING ON DEVELOPING LOCAL MARKETS FOR WASTE GLASS AND PLASTIC. HOWEVER AT THE PRESENT TIME PLASTICS AND PAPER ARE PROCESSED AND TRADED WITH DOMESTIC CONTACTS. WE CURRENTLY RECYCLE GLASS LOCALLY. IT IS OUR GOAL TO ONE DAY SOON MAKE IT POSSIBLE TO RECYCLE EVERY PRODUCT LOCALLY.
HOW DOES THE BOTTLE BANK WORK?
THE NEW AND IMPROVED BOTTLE BANK HAS BEEN REDESIGNED WITH LOCAL CHARITIES IN MIND. WE WILL PICK UP YOUR REFUNDABLE ITEMS AS PART OF OUR SERVICE AND DIRECT THE FEES TO ONE OF THE LISTED CHARITIES OF YOUR CHOICE.
WHY DON'T YOU PROVIDE THE BLUE BAG FOR MY REFUNDABLE ITEMS ANYMORE?
TO BE HONEST, IT JUST DIDN'T MAKE SENSE. THE MORE BAGS WE COLLECTED, THE MORE WE HAD TO RECYCLE. THE ISSUE WITH PLASTIC IS THAT THERE IS JUST SO MUCH OF IT. IT MAKES BETTER SENSE FOR OUR CUSTOMERS TO GIVE US WHAT THEY HAVE LYING AROUND RATHER THAN ADDING TO THE WASTE STREAM.
HOME
